frogs

The film about goats was Le Quattro Volte by the way. If anyone's interested.

Back to work. As I walked there a young woman was walking ahead of me, and a cat appeared in front of her, facing us. She immediately turned to look at me, as if to check that no-one was there to see what she was about to do to it. Eat it, maybe?

I looked away.

At work, Lorraine had an e-mail accusing her of having a 'weak' password. It sounded like a bit of an insult to me - then again, her password was 'flower'. They've been very hot on 'information governance' recently at work, so we amused ourselves by imagining the inadequate password setting off a siren at head office, and Nazi stormtroopers bursting in to tie Lorraine to her swivel chair and drag her off: 'Your password is veak! YOU are veak!'

Meanwhile, we plough through the Customer Service qualification, learning our special Customer Service phrases, phrases like 'We're very busy', 'Not in my remit', and - an Americanism, but one I'm still fond of - 'Get bent!' 'Not in my remit' can be shortened for convenience to 'remit', which explains why a group of NHS employees heard from a distance can on occasion be mistaken for a pondful of frogs.